London Borough of Hammersmith esc amp Fulham Accessibility Contact Help Feedback Search Site Council Services Advice and Benefits Business Community and Living Council and Democracy Education and Learning Environment and Planning Health and Social Care Housing Jobs and Careers Leisure and Culture News Transport and Streets Contact information raquo Contact us raquo Office maps Hammersmith esc amp Fulham Council Town Hall King Street Hammersmith W6 9JU A to Z of services A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Related links Advice Environment and planning Drains and gullies Home raquo f raquo floods Floods If your home or business has been flooded please report it to Thames Water Call 0845 9200800 There are 1 3 million properties at risk of flooding in England and Wales One of them could be yours The better prepared you are the better you ll cope with the effects of flooding Do what you can now to prepare for a flood Don t leave it until the flood has started You may not have enough time What to do before during and after a flood The Environment Agency has produced three helpful guidelines to help you prepare for and respond to flooding These can be downloaded below Before a Flood During a Flood After a Flood If your home is flooded Contact your landlord and insurance company If you think you ve been flooded by sewage you must evacuate that area move upstairs or stay with friends and relatives and notify Thames Water opens new window If you home is uninhabitable your landlord or insurance company should help you to find somewhere else to stay We may be able to help you if you have nowhere else to stay We do not provide sandbags to protect properties from flooding Protecting your property from flooding is a landlord or homeowner responsibility If you are a Hammersmith esc amp Fulham resident there are three types of flooding you may be at risk from Flash flooding This usually happens because of thunderstorms It causes water to run off roofs and surrounding areas which can flood through your door or col