Whitelist web4water emails

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	Whitelist web4water emails

If our emails to you are not getting through, or are getting caught in your spam filter, you can try the following steps to try and remedy the situation by whitelisting us:

1. Add the e-mail address you want to whitelist to your address book
2. Find the email in your spam filter and click on the 'Not Spam' option, or 'Whitelist this sender' (or similar wording)

web4water and edie.net use the following email addresses:

- general emails
- newsletters
- enquiry alerts
- job alerts

For specific instructions for your email, see the list below:

Outlook

Microsoft Outlook

1. On the Tools menu, click Options
2. On the Preferences tab, under E-mail, click Junk E-mail
3. Click the Safe Senders or Safe Recipients tab
4. Click Add
5. Enter the e-mail address you want to whitelist, and then click OK

Thunderbird

1. On the File menu, select New, then click Address Book Card
2. Enter the e-mail address you want to whitelist, and then click OK
Or:
1. Right click on the email address and select 'Add to Address Book'
Then:
1. On the Tools menu, select Junk Mail Controls
2. Click the Settings tab
3. Select Personal Address Book
4. Check the box marked 'Do not mark messages as junk mail'
4. Click OK

Hotmail

Microsoft Hotmail

1. Click on the Options link
2. Select Safe and Blocked Senders under the Customize section
3. Click on Safe Senders
4. Enter the e-mail address you want to whitelist, and then click on Add to List

Yahoo!

Yahoo!

1. Click on the Add link next to Contacts
2. Enter the e-mail address you want to whitelist, and then click OK

Googlemail

Google Mail

1. Click on the Contacts link
2. Click on the Add New Contact button
3. Enter the e-mail address you want to whitelist, and then click OK
Or, click on the 'Not Junk' link when viewing an email

AOL

AOL

1. From mailbox, click on Mail Options
2. Click on Address book
3. Click on Add contact
4. Enter the e-mail address you want to whitelist, and then click OK


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